Privacy Policy

Welcome to Ilarra. We value your trust and want to reassure you we will do our utmost to protect any and all information you provide.

This Privacy Policy serves to explain what information we collect, how we use and store it, and ultimately how we protect your personal data when you access or use our website(s) or onsite/offsite services that are provided as part of our service offering.

Information We Collect

When using our website or our service offerings, we may collect, record, and store the following information:

• Full name, phone number, and email address on forms or when enrolling in courses
• Shipping and billing addresses for product purchases
• Payment information that is passed through payment gateways (processed securely by a trusted third party)
• Requested course selections or history of participation in art workshops (when participating)
• Messages or feedback submitted through contact forms or social media

How We Use Your Information

• We use your information as follows:
• In fulfilling your orders and processing your course registrations
• In responding to inquiries and customer support requests
• To send you important communication in connection with your bookings, purchases, and any new offers we might offer
• To improve our services, content, and overall customer experience
• To provide you with a chance to opt in to receive upcoming announcements for workshops, offers or promotions (also, you may opt out at any time)

Sharing of Your Data

We understand privacy matters and will not sell or rent your personal data. Information will only be shared with:

Trusted service providers considered third parties (eg. delivery partners, payment processors, analytics tools used or required by Ilarra) Government authorities when legally obliged

Data Protection

Your data is stored securely. We take necessary steps to secure your information from unauthorised access, alteration, and disclosure. While we will do our best to secure your data and privacy, it is important to understand that no system is totally foolproof.

Use of Cookies

We use cookies for a better experience, to keep track of your preferences, and to analyse our site’s traffic. Cookies can be disabled through your browser; however, certain functions of our website may not function properly without the use of cookies.

Links to Third-Party Sites

Our site may have links to other sites or services. We are not responsible for any of their content or privacy practices. We suggest you read their policies prior to engaging in their services.

Your Rights

You may contact us at any time to request access, updates, or deletion of any of your personal information held by Ilarra. We would like to fulfil requests for your data, but we will respect your requests, including the time it takes to fulfil your request.

Policy Updates

Our Privacy Policy may be updated from time to time. We ask that you periodically check our policy page for any updates. Any changes will be reflected on this page and will have the updated date.

Contact Us

For any questions, comments, or requests about Ilarra any of your personal data, we would love to hear from you: at Support@ilarra.in.